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+ <title>RGraph: HTML5 Javascript charts library - Common issues</title>
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+ <a href="../index.html">RGraph: HTML5 Javascript charts library</a>
+ >
+ <a href="index.html">Documentation</a>
+ >
+ Common issues
+ </div>
+
+ <h1>RGraph: <span>HTML5 Javascript charts library</span> - Common issues</h1>
+
+ <script>
+ if (RGraph.isIE8()) {
+ document.write('<div style="background-color: #fee; border: 2px dashed red; padding: 5px"><b>Important</b><br /><br /> Internet Explorer 8 does not natively support the HTML5 canvas tag, so if you want to see the charts, you can either:<ul><li>Install <a href="http://code.google.com/chrome/chromeframe/">Google Chrome Frame</a></li><li>Use ExCanvas. This is provided in the RGraph Archive.</li><li>Use another browser entirely. Your choices are Firefox 3.5+, Chrome 2+, Safari 4+ or Opera 10.5+. </li></ul> <b>Note:</b> Internet Explorer 9 fully supports the canvas tag.</div>');
+ }
+ </script>
+
+ <p>
+ These are some common issues that you should be aware of. If you're having trouble, you may want to look through these to see
+ if any apply to you or may be the source of your problem.
+ </p>
+
+
+ <a name="annotations"></a>
+ <h4>Annotations aren't saved when running locally in Mozilla Firefox</h4>
+
+ <p>
+ The solution here is to run the charts using a web server. At this time (March 2010) only Safari, Chrome and Opera
+ support saving annotations when running locally.
+ </p>
+
+ <a name="missing.text"></a>
+ <h4>Missing text in Google Chrome</h4>
+
+ <p>
+ Since one of the Chrome 4 dev releases there has been an issue with Google Chrome 4 and 5, asynchronous processing and not rendering
+ chart labels. This has been remedied by simply not using asynchronous processing. Because of the tag placement on the front page,
+ the effect shouldn't be apparent. Other browsers (eg Firefox, Safari, Opera, MSIE) are fine.
+ </p>
+
+ <p>
+ <b>Update:</b> Currently, (roughly March 2011), the missing text issue appears to be much less evident, if not resolved entirely.
+ </p>
+
+ <a name="firefox.tooltips.clipboard"></a>
+ <h4>Firefox, tooltips and the clipboard</h4>
+
+ <p>
+ Firefox, tooltips and using the clipboard is a little convoluted. To copy the text in a tooltip you must do the following:
+ </p>
+
+ <ol>
+ <li style="margin-top: 0">Select the text you want with the mouse.</li>
+ <li style="margin-top: 0">Press CTRL+C (it may be a different key combination if you're not using Windows) to copy the text to the clipboard.</li>
+ </ol>
+
+ <p>
+ <b>Note:</b> Recent versions of Firefox 4 (from beta 6 onwards) appear to work as expected, and you can copy text with the mouse as normal.
+ </p>
+
+ <h4>Shadows in Google Chrome and the line chart</h4>
+
+ <p>
+ Shadows in recent versions of Google Chrome are somewhat broken. Firefox, MSIE, Opera and Safari are fine. The reason for this
+ error is a combination of factors it seems - shadow blurring and line width. Fixes have been added to allow shadow blurring and
+ a 1 pixel linewidth, though some chart types may still be affected.
+ </p>
+
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